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All About MY MTS
How to Calculate Bonuses
MY MTS Tips
Dealer Stores on Bonus Exchange
Gifts

MY MTS Tips

How to get information on the status of your bonus account?

See the first page of your monthly bill – it contains the raw with the status of your bonus account. You may alternatively call to a free toll number 111 from your mobile phone and representatives of the Call Center will brief you on the amount of the bonus you earned and opportunities to get prizes.

 

How to get your prizes?

If you want to exchange your bonuses for prizes call to a free toll number 111 and leave your phone number. A representative of the Call Center will inform you on the amount remaining on your Bonus account and which prizes you may get in exchange for your bonuses. To get your prizes select one of the following options:

    • To order bonus minutes, additional SMS, MMS or GPRS WAP call to a free toll number 111 and connect with a representatives of the MTS Call Center. If your number is registered on an individual, please, during the order be ready to inform on passport details. A legal entity is required to provide an application letter at fax 8 044 2402400 using corporate form of a business enterprise affixed by the director and the stamp, where noted a chosen gift and a phone number on which you would like to connect additional services.
    • For phone discounts, a MTS representative will consult you on the address of the nearest MTS company store where you can be prized with a phone.
    • For a prize from “Travel” or Leisure Time” offers by partners of the MY MTS a representative of the MTS Call Center will get your application on partner voucher (on all prizes except for magazine subscription). In a few days you will get a voucher by registered letter, granting you a discount from MY MTS program.

 

Attention! The voucher is valid for two months only!

For magazine subscription a MTS Call Center will document your application and will inform you about expected delivery of ordered magazines.

For gifts orders in MTS company stores and MTS dealer stores, an individual should hold a passport, whereas a business representative is required to bring a passport, a letter authorizing agreements and the stamp.

To order and get gifts from “Travel” or Leisure Time” offers by partners of the MY MTS, and when subscribing magazines at the MTS Call Center: an individual is required to inform verbally a representative of the MTS Call Center on passport details and contact address with a postal index for voucher or magazine deliveries; a legal entity is required to provide an application letter at fax 8 050 4622400 using corporate form of a business enterprise affixed by the director and the stamp (the letter should obligatory contain the following details: contact person, contact phone and address with the postal index for voucher/magazine deliveries).

 

Terms of the MY MTS

1. Bonuses earned under MY MTS can be exchanged for goods/services under special conditions and/or at special rates only with JV “UMC” or partners of JV “UMC” under MY MTS program. The list of partners participating in the program, the amount of and the selection of goods/services, as well as award terms are set and can be changed without agreement with subscribers.

2. Bonuses remained unused within three years since their calculation should be invalidated.

3. Bonuses for purchasing goodies/services with special prices must be used only with this aim. There is no possibility to get the money for bonuses or to return/change purchased goodies/services.

4. The voucher can be used within two months since its issuance. Vouchers remained unexchanged within the indicated period become invalid and cannot be used any longer. The bonuses transformed into a voucher format may not be revalidated.

5. Additional discounts on mobile phones can be issued only under condition that Additional Agreement is signed for a term of 12, 18 or 24 months. Having one contract registered at an individual account a subscriber may opt to receive additional minutes of only one type or acquire only one phone at a special price. If the contract is supplemented by the Additional Agreement, a subscriber may be eligible for bonus minutes or phones at discount rates only after the additional agreement expires or only if the current Additional Agreement expires within the next 60 calendar days. If some contract has active additional minutes for mobile communications services, received in MY MTS program without Additional agreement signing (except SMS, MMS, GPRS, WAP and additional minutes in MTS network), subscriber can get special conditions to buy a mobile phone only when the time of operation of these additional minutes will end.

6. JV “UMC” is not liable for the quality of services/goods rendered by partners of JV “UMC” under MY MTSprogram.

7. A special price is set based on a regular price for the goods/services established by JV “UMC” or a partner on the day of submission of vouchers for all consumers who acquire commodities/services on general terms.

8. If the cost of the goods/services actually received by a subscriber at a special price, exceeds the cost of a special offer, it is entitled to, and a subscriber pays the indicated cost individually. The cost of a special offer includes VAT.



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